Privacy Policy
Effective Date: January 1, 2026 • Last Updated: February 2026
At QTO Solutions, your privacy and the confidentiality of your construction plans, bid documents, and proprietary project data are our highest priorities.
Introduction
QTO Solutions ("QTO Solutions", "we", "us", or "our") provides professional construction estimating, quantity takeoff, material takeoff, and bid preparation services through our website and client portal (qtosolutions.com).
This Privacy Policy outlines the types of information we collect from contractors, subcontractors, architects, owners, and website visitors, how we use and safeguard that data, and the strict confidentiality standards we apply to all construction documents.
1. Information We Collect
We collect information directly from you when you request a quote, submit plans, create a client portal account, order sample takeoffs, or contact our support team.
Personal & Company Info
- Full name, email address, phone number
- Company name, physical address, company website
- Contractor trade & specialty divisions (CSI)
Project & Plan Files
- Architectural & engineering drawings (PDF, DWG, BIM)
- Project specifications, addenda, and scope notes
- Bid due dates, location, and estimator notes
2. How We Use Your Information
We use collected information strictly for fulfilling professional estimating services and managing your account:
- Accurate Estimation: Reviewing blueprint drawings to calculate itemized material quantities, labor hours, and trade costs.
- Quote Generation: Delivering custom scope proposals and turnaround estimates based on project complexity.
- Account & Portal Access: Allowing you to track quote progress, download completed Excel takeoffs and color markups, and manage team profiles.
- Customer Support & Revisions: Communicating scope questions (RFIs), clarification of drawing discrepancies, and delivering revisions.
3. Plan Confidentiality & Non-Disclosure
We understand that construction bid documents, pricing strategies, and project drawings are proprietary and competitive. QTO Solutions adheres to strict non-disclosure principles:
Strict Isolation
Your drawings and estimates are isolated. If two contractors submit plans for the same tender, each estimate is prepared independently with complete confidentiality.
No Resale or Sharing
We never publish, resell, or distribute client blueprints or project files to any third party under any circumstances.
4. Information Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share necessary information solely with trusted infrastructure service providers who assist in operating our platform under confidentiality obligations:
- Cloud Storage & Hosting: Secure enterprise cloud servers (AWS / Cloudflare) for plan storage and portal hosting.
- Payment Processing: Certified PCI-compliant payment gateways (e.g. Stripe) for invoicing and takeoff purchasing. We never store credit card numbers on our servers.
- Legal Compliance: If required by law, regulation, or valid court order.
5. Data Security & Storage
We employ industry-standard technical and organizational safeguards to protect your files and personal information:
6. Data Retention
We retain project files, architectural drawings, and generated takeoff sheets for as long as your client account remains active, or as needed to provide ongoing revision support and historical tender auditing.
You may at any time request the permanent deletion and purging of drawings and proprietary takeoffs from our cloud infrastructure once your bidding or construction phase is concluded.
7. Your Rights & Choices
You hold complete control over your personal information and project data:
- Access & Portability: You may request an export of all your takeoff deliverables, invoices, and profile records.
- Deletion / Purge: You can request immediate deletion of your uploaded drawings and completed spreadsheets at any time.
- Correction: You can update your contact and company details directly in the Client Portal profile settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational improvements, technological enhancements, or statutory legal obligations.
When material updates occur, we will notify registered users via email or portal announcement, and update the "Last Updated" date at the top of this document.
10. Contact Us Regarding Privacy
If you have questions about this Privacy Policy, your confidential project files, or wish to exercise data rights, please contact our compliance team:
